FAQ
Frequently Asked Questions
Answers about appraisal, pickup, pricing and preparing item details.
Still have a question?
Send photos and details via LINE or call us directly. We can advise what information is useful for your items.
What types of items do you buy?
We buy household goods, appliances, furniture, office/IT assets, metals, cable, machinery, recyclables, collectibles and bulk lots.
Can I send photos for appraisal?
Yes. Include overall photos, model labels, condition, defects, approximate quantity and location.
Do you provide on-site pickup?
Yes, depending on type, quantity, weight and location.
Why are website rates shown as ranges?
Because the same material can vary by grade, cleanliness and condition. Website rates are indicative only.
Can public rates be hidden?
Yes. Public rates can be disabled and replaced with a quote-request flow.
Do you buy small quantities?
We consider small quantities depending on item type and location; combining items may make pickup more practical.
What should be prepared for factory jobs?
Provide photos, quantity, approximate dimensions, lifting points, truck access and permitted working hours.
How is payment handled?
Payment terms are confirmed before work starts and depend on the agreed job conditions.
Do you serve other provinces?
Bulk lots, machinery and larger jobs outside the core area can be considered based on logistics.
Must appliances or machinery be dismantled first?
Do not dismantle equipment unless qualified. Send site details so the work can be planned safely.
Can prices change?
Yes, especially recyclable materials affected by market conditions, grade and actual condition.
What is the fastest contact channel?
LINE is best for photos; use the floating call button for immediate discussion.
Have several used items? Send one photo set for an initial reviewCall us or send photos and location via LINE.